Contact Dream Hotel & Apartment
Planning a stay in Hanoi? We’d love to help you make the most of your time. Contact us about a reservation, an existing booking or any special request — simply fill out the form below or call us.
Reservations: +84 24 3984 1999 +84 328 264 288 | Email: [email protected]
Hotel Policies
Policy Details
Here’s the need-to-know information for your stay at Dream Hotel & Apartment. Need to know something that’s not listed below? Just reach out to our team.
Check-in & Check-out
Check-in and check-out times are stated in your booking confirmation.
Early arrival or late departure can be requested in advance and is subject to availability.
Reservations
A valid form of payment may be requested to guarantee your reservation.
Please present a valid passport or government-issued photo ID at check-in.
Cancellation Policy
Cancellation terms depend on the rate and length of stay you choose, and are shown before you confirm your booking.
Extended Stays
For monthly and longer stays, our team will confirm the terms that apply to your reservation.
Frequently Asked Questions
Find answers to common questions on our FAQs page, or contact us directly.